Return Policy

Here at Simlu we have just one goal in mind. To have you, our loyal customer, feeling beautiful, satisfied, and happy. We therefore strive to bring you the best in fashion for affordable prices; for every woman deserves to look her best.

That being said, if the product you receive is not what you have in mind, we want you to have the choice of returning it. 

 

Therefore, should you find any of our products unsatisfactory, please feel free to return it within 30 days of placing your order, unworn, unlaundered, in sellable condition, and in its original packaging. Contact us at returns@simluclothing.com for a free return shipping label. Please include your order ID in the email.

 

Credit for your returned merchandise will be processed once the product is received at our warehouse. Please allow 2-3 weeks for return processing and 1-2 billing cycles for it to appear on your credit card. Your refund will be issued in the same form of payment originally used for purchase. Credit for gift returns will be issued to the original purchaser.

Please note: Daily deals, as well as shipping fees, are non-refundable. Additionally, there are no returns on final sale items.

 

Thank You for Choosing Simlu!

For Every Dress Code.